Cagan, J.; Vogel, C.M., Creating breakthrough products. Revealing the secrets that drive global innovation, Second edition,
Courage, C.; Baxter, K., Understanding your users: a practical guide to user requirements methods, tools and techniques,
Holtzblatt, K., Rapid contextual design: a how-to- guide to key techniques for user-centered design,
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Cagan, J.; Vogel, C.M., Creating breakthrough products. Revealing the secrets that drive global innovation, Second edition,