Guia docente 2019_20
E. U. de Estudos Empresariais
Grao en Comercio
 Materias
  Idioma comercial: Inglés
   Contidos
Tema Subtema
Introduction. Facts and Figures. Company organization.
1. Cultural diversity and socializing. Building a relationship. Small Talk. Inviting, accepting or declining. Cross-cultural understanding. Culture and entertainment.
2. Telephoning. Taking and leaving messages. Appointments. Problem solving.
3. Professional Presentations. Introduction: Introducing yourself and your talk. Rapport building.

Structure: Identifying ways of organizing a presentation. Linking the parts.

Non-verbal communication: Importance of body language and voice power.

Designing visual aids.

Closing: Signalling the end, summarizing, thanking.
4. Written communication. E-mails, enquiries, orders, and letters of application (cover letters, motivational letters).
Universidade de Vigo            | Reitoría | Campus Universitario | C.P. 36.310 Vigo (Pontevedra) | España | Tlf: +34 986 812 000