Guia docente 2020_21
E. U. de Estudos Empresariais
Grado en Comercio
 Asignaturas
  Idioma comercial: Inglés
   Contenidos
Tema Subtema
1. Introduction. Facts and Figures. Company organization.
2. Cultural diversity and socializing. Building a relationship. Small Talk. Inviting, accepting or declining. Culture and entertainment.
4. Telephoning. Taking and leaving messages. Appointments. Problem solving.
3. Professional presentations. Introduction: Introducing yourself and your talk. Rapport building.
Structure: Identifying ways of organizing a presentation. Linking the parts.
Non-verbal communication: Importance of body language and voice power.
Closing: Signalling the end, summarizing, thanking.
5. Written communication. E-mails, enquiries, orders and letters of application (cover letters, motivational letters).
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